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ICA AB

The ICA Group (ICA AB) is one of the Nordic region’s leading retail companies, with around 2,100 of its own and retailer-owned stores in Sweden, Norway and the three Baltic countries. The Group includes the retail companies ICA Sweden, ICA Norway, Rimi Baltic; ICA Real Estate, which owns and manages properties; and ICA Bank, which offers financial services to Swedish customers. Around 50,000 people work at ICA in offices, logistics or one of our own or retailer owned stores. Over 20,000 of them are employed by the ICA Group.

Vision

We make every day a little easier.

Mission

We want to be the leading retailer focused on food and meals.

ICA's values

At ICA, a commitment to social responsibility and strong community engagement go hand in hand with long-term profitability. ICA’s customers and other stakeholders should feel secure and confident in ICA and its businesses. To describe its ethical standards and corporate responsibility, ICA has coined the term “ICA’s Good Business,”

ICA’s Good Business means that ICA will:

be driven by profitability and high ethical standards
listen to customers and always base decisions on their needs
nurture diversity and growth among its employees
maintain an open dialogue internally and with the community
ensure quality and safe products
promote a healthy lifestyle
adopt sound environment practices to promote sustainable development

ICA Sweden

ICA Sweden sells groceries together with independent ICA retailers. ICA Sweden coordinates purchasing and provides support on various issues, among other things.

Sales	SEK 62,500 Million
Operating income	SEK 2,617 Million
Average no. of employees	6,557*

ICA Bank

ICA Bank offers loyalty-building financial services to customers in Sweden and has agency agreements with nearly all Swedish ICA stores.

Sales	SEK 764 Million
Operating income	SEK 171 Million
Average no. of employees	283

ICA Norway

ICA Norway sells groceries around the country. About half of the stores are franchises. ICA Norway coordinates purchasing and provides support on various issues.

Sales	SEK 20,679 Million
Operating income	SEK -1,255 Million**
Average no. of employees	5,427

ICA Real Estate

ICA Real Estate satisfies the Group’s need for the right properties in the right locations in Sweden and Norway, while also developing strategic marketplaces.

Sales	SEK 2,202 Million
Operating income	SEK 1,005 million
Average no. of employees	70

Rimi Baltic

Rimi Baltic operates grocery stores in Estonia, Latvia and Lithuania. All stores are wholly owned by Rimi Baltic.

Sales	SEK 10 089 Million
Operating income	SEK 173 Million
Average no. of employees	7,776

All figures refer to year-end 2011
*Exclusive store employees
**Including a depreciation of Goodwill

Ownership

ICA AB is owned by Hakon Invest AB.

Changes in ownership
ICA’s owners, Hakon Invest and Ahold, have on the 11th of February announced that Hakon Invest acquires Ahold’s shares in ICA. Following the completion of the deal, ICA and Hakon Invest will become one group: ICA Gruppen, that will be listed on Nasdaq OMX Nordic. ICA Gruppen will be one of the leading Nordic retail companies, with four business areas: food, banking, real estate and non-food.
For more information, please see the website of Hakon Invest.

We make every day a little easier

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ICA takes responsibility

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ICA AB

Vision

Mission

ICA's values

ICA’s Good Business means that ICA will:

ICA Sweden

ICA Bank

ICA Norway

ICA Real Estate

Rimi Baltic

Ownership

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Customer service ICA Sweden

Customer service ICA Norway

Customer service ICA Bank

ICA Sweden AB

ICA Bank AB

ICA Norway AS

ICA Real Estate AB

Rimi Baltic AB